Most Unoppened items may be returned. If you find that you have received a faulty product, an exchange or refund will be offered.
Change of Mind returns work in the same way, however postage will be at your cost.
Our returns policy does not apply to pre-packages food products, such as Mixes, Fillings, Chocolates, Sprinkles and Sugar Flowers etc. We can answer any questions you have about this.
We estimate the shipping based on location, weight and size of consignments. This is shipped by Australia Post in Most cases.
To reflect shipping prices, we round up consignments to the nearest Kg.
If you wish for us to contact you before your item is shipped to confirm cost, please leave this in the order comments on the checkout page.